Privacy and cookies
How we use the details you send us, and the choices you have.
Who we are
This website belongs to Halifax Autocare, 3 Bull Green, Halifax HX1 5AB. The person responsible for your details is Mohammed Khan, trading as Halifax Autocare.
You can contact us by phone on 07376 786636 or by email at halifaxautocareltd@gmail.com.
What we collect
If you send the enquiry form, we get what you type in:
- your name and phone number;
- the service you're asking about;
- if you give them, your car's registration, tyre size, roughly when it was last serviced, and your message.
If you call us or send a WhatsApp message, we get your phone number and whatever you tell us. WhatsApp is run by WhatsApp under its own terms and privacy policy.
You don't have to give us your details, but we need a phone number to reply to an enquiry.
Why we use it
We use your details only to reply to your enquiry with what we can do, and to arrange the work. The law allows this because you've asked us to take these steps before a possible job (UK GDPR, Article 6(1)(b)). We don't make automated decisions about you.
Who handles it for us
When you send the form, your enquiry passes through two companies that work for us. Vercel hosts this website, and Resend delivers the enquiry to our email inbox, which Google (Gmail) provides. Our website code doesn't keep a copy of your enquiry, but Vercel and Resend may keep records while delivering it, under their own terms and retention periods. Some of their processing takes place in the United States. The safeguard for this is: the UK Addendum to the EU Standard Contractual Clauses, which both companies' data processing terms include.
How long we keep it
We keep enquiry emails for 12 months, then delete them. If you become a customer, we keep the records we need for the job and our accounts.
Your rights
You can ask us for a copy of your details, ask us to correct or delete them, object to how we use them, ask us to restrict how we use them, or ask for them in a format you can take elsewhere. Contact us using the details above.
If you're unhappy with how we've used your details, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.
Cookies
We don't set any cookies unless you choose to. If you press Accept on the cookie banner, Google Analytics and Google Ads set cookies so we can see how people use the site and whether our adverts lead to enquiries. This includes visits, enquiry forms sent, and taps on our phone number or WhatsApp. Google receives this information. We don't use it to show you personalised adverts. Google's cookies have names starting _ga or _gid (Analytics) and _gcl (Ads), and Google sets how long each one lasts. Google explains them at policies.google.com/technologies/cookies.
If you press Reject, none of these cookies are set. Your choice is remembered in your browser so we don't ask on every page. You can withdraw your consent, or give it later, at any time with Cookie settings at the bottom of every page.
Links to Google Maps, WhatsApp and TikTok take you to those companies' own websites, which have their own cookie and privacy policies.
Last updated: 14 November 2026.